
Enshitification is Doctorow‘s very satisfying word for what tech companies do. First, create a great product to lure and lock in users. Then, change the product to benefit businesses/advertisers at the expense of users. Then, change it again to screw the businesses and benefit shareholders. It‘s an infuriating book that‘ll make you feel like you need a forever shower, but he does include some hope at the end.























































