Welcome to Litsy!

It's time to check in. ?When's the last time you checked in? No, not at a hotel. When's the last time you checked in with your own goals, plans, and aspirations for the future? In Checking In, Stephen J. Cloobeck--entrepreneur, self-made billionaire, investor, philanthropist, and the founder and former CEO and chairman of Diamond Resorts International--invites you to check in with yourself and to take stock of where you are, where you want to go, and how best to get there. Drawing from the hotel, accommodation, and travel worlds in which he built his success, Cloobeck shares his one-of-a-kind business experiences and life lessons, demonstrating how a radical customer service mindset--what he calls the Meaning of Yes--can substantively change both personal and professional outcomes. Make no mistake--this is straight-talk from one of the best in the business. Cloobeck may be known as tough, opinionated, and unabashedly competitive, but he's also developed a philosophy of hospitality-driven thinking relevant to anyone who wants to be successful in business. Part strategy directive, part leadership coaching, part memoir, Checking In will definitively change how you approach people, problems, and possibilities. Written for leaders, change-makers, strivers, and doers who want more out of life, Checking In calls you to view the world through the lens of hospitality-driven thinking, to make the most out of opportunities others miss, to take well-placed bets on yourself, and to say "yes" to the right risks at the right time. These are the practical business and motivational insights you didn't know you needed from a source you'd never expect.