This was really interesting and informative—and in the chapter on personalization, a little bit creepy. Recommended.
This was really interesting and informative—and in the chapter on personalization, a little bit creepy. Recommended.
Pick! You get the historical aspects, of course, but then you get examples of how the lack of design specific to human-machine interaction (3 mile island) and the exploitation of psychology (Facebook) has profound consequences for society. But my favorite part is how designers observed people overcoming obstacles in the world and built tools to make it easier, AKA: support for disabilities, which in turn made things a lot easier for everyone.