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How May We Hate You?: Notes from the Concierge Desk | Anna Drezen, Todd Dakotah Briscoe

2 posts | 5 read | 61 to read

Most people think hotel employees are effortlessly cheerful, naturally helpful, and genuinely like their work. Most people are wrong. Find out what really goes on in the world of hospitality with this hilarious book full of funny and absurd stories, anecdotes told in dialogue, factoids, and hoax pop quizzes by two veteran concierges who paid their way while working at a combined 50 hotels in and around Times Square. They are very pleased to help you learn: · The Truth About Bed Bugs · The Mythology of “Loyalty Programs” · The 411 on Hotel Residents · And so much more Filled with photographs and infographics, How May We Hate You? is both romp and commentary on the hospitality industry and life behind the nametag.

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LauraPeraino

How May We Hate You?: Notes from the Concierge Desk | Anna Drezen, Todd Dakotah Briscoe

bailed

Reading this book is like spending an evening with acquaintances who think they are hilarious but are just tiresome. Is it really news that some guests are impatient and unreasonable, and that rooms are not cleaned properly? Couldn't finish it.

penguinrandomhouse

How May We Hate You?: Notes from the Concierge Desk | Anna Drezen, Todd Dakotah Briscoe

pick

Hilarious - and informative!

Megasuslynn How was it? 9y

72 likes49 stack adds1 comment